Public Affairs

Public Affairs Officer

Learning, Qualifying for, and Practicing the Specialty

"Help is available for the asking, but those who learn how to help themselves tend to get there faster."
"There is no shame in seeking a seasoned writer to edit your work."

Thanks to Texas WIng Group III for the material on this page.

  1. References
  2. Developing Writing Skills
  3. What does a PAO Really Need to Know?
  4. Career Track Information
  5. Developing Media Relations
  6. Article Submission Guidelines
  7. CAP National's Media Policy
  8. New CAPR 190-1 & IO Check List
  9. How to subscribe to the cap-pao e-mail list and other CAP listservs
  10. FEMA Courses the IO Needs to Take by September 30, 2007

 

content credit to Capt. Arthur Woodgate, TXWG

 

 


Public Affairs Officer - References

Pamphlets

  • CAPP 201 - Specialty Track Study Guide - Public Affairs Officer
  • CAPP 3 - Guide to CAP Protocol
  • CAPP 190-1, Vol 1 - Guide to CAP Public Affairs (Now a CAPR, it is being rewritten)
  • CAPP 190-1, Vol 2 - This is the second part of the above. Together, they are the PAO's "bible."

Regulations

  • CAPR 20-1 - Organization of Civil Air Patrol
  • CAPR 35-5 - CAP Officer and Noncommissioned Officer Appointments and Promotions
  • CAPR 39-1 - Civil Air Patrol Uniform Manual (search also for all letters of update)
  • CAPR 39-3 - Award of CAP Medals, Ribbons, and Certificates
  • CAPR 50-17 - CAP Senior Member Professional Development Program
  • CAPR 52-16 - Cadet Program Management
  • CAPR 60-3 - CAP Emergency Services Training and Operational Missions
  • CAPR 60-5 - Critical Incident Stress Management
  • CAPR 100-1 - Radiotelephone Procedures
  • CAPR 173-4 - Fund Raising/Donations
  • CAPR 280-2 - Civil Air Patrol Aerospace Education Mission
  • CAPR 900-2 - Civil Air Patrol Seal, Emblem and Flag Etiquette

Air Force Publications

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Public Affairs Officer - Developing Writing Skills

Basics

Use short words whenever possible, and avoid Latin-root words if you can. English sounds best Anglo-Saxon origin words are used.

Avoid the passive voice. It is convoluted and sounds stilted.

Whenever elegant, use the apostrophe-s possessive rather than the "of the" prepositional construction.

Write clear sentences. If you must write a long sentence, follow it with a short one to relieve the monotony.

Do not repeat a word in the same sentence. Better yet, do not repeat it in the same paragraph. Ideally, just don't repeat it. Repetition should be used only when there is a compelling reason to do so (as in this case), or when quoting someone else, such as,

As Michael walked along the lake, he heard a splash. Immediately, "Help, help!," cried a voice, loudly and with a tinge of panic. As he scanned the water in the direction of the sound, he saw splashing about, some 300 feet from the shore. The victim seemed to be in distress. Michael was puzzled, since he couldn't see any vessel: where had he fallen from?

When quoting, it is permissible to use the quoted person's own words, even if ungrammatical, within the boundaries of taste. But the sentence leading up to the quote, and whatever explanation or parenthetical comments follow are your own words and need to be in correct grammatical form.

Keep your verbs in harmony. If you are not comfortable with complicated verb tenses, write the piece in the present tense or the simple past. Do not write an entire piece in the present participle; if you do, you'll probably lose your reader by the second paragraph.

Avoid slang at all costs. What makes sense to you locally might have quite a different meaning elsewhere, at times objectionable.

English derives its grammar from German, which in turn got it from Latin. This grammatical tradition gave us prepositions and rules for what must follow them. In general, prepositions must be followed by either a direct object (accusative) or indirect object (dative).

A verb following the preposition "if" must be in the subjunctive mood. It is extremely common to hear or read, "If I am ready to go..." when that sentence fragment should read, "If I were ready to go..." (Remember "The Fiddler on the Roof," who sang, "If I were a rich man, ...")

Writing for CAP

There is no better training than hands-on, up-to-your-eyebrows commitment to an article. Do your best and send it to the Group PAO for editing. When you get it back, read it carefully and compare it with your original submission. Your Group PAO has published articles up to and including national magazines, so he must be doing something right.

Writing Style

Get a copy of The Associated Press Stylebook . It's more of a specialized dictionary than a book, but its aim is to codify how things are presented or said. Be warned: it falls off on military ranks, and things military in general, since it was written by civilians. It is a valuable resource book because most newspaper editors adhere to it, so if your piece is written in that style, it'll have a better chance.

Download a copy of the Air University Style and Author Guide . There is much good advice here.

Buy The Elements of Style , by Strunk & White. This short, wonderful little book will be useful to you for a lifetime.

Get a good English Grammar book. Read it, study it, and practice it.

Read for form as well as content. Writing is a craft: the more you practice it, the better it should get. However that won't work unless you have something to say. Here is a very short list of some of your Group PAO's favorite authors (and recommended works):

  • George Orwell (Animal Farm; also short stories, especially The Killing of the Elephant - a cameo drama wrapped in indifference)

  • Ursula K. Leguin (short story: Those Who Leave Omelas - a story of ethical dilemma, pity and sympathy)

  • Ayn Rand (Anthem - a journey of discovery and enlightenment)

  • Ernest Hemmingway (The Old Man and the Sea - the best book he ever wrote, makes all his previous works seem childish)

  • Oscar Wilde (Short stories, especially The Nightingale and the Rose - dramatic altruism in a world of selfish carelessness)

  • Martin Buber (I and Thou) - This is an existential / theological short essay. Should you read it repeatedly over the next 20 years, you'll find something new in it every time.

Drama

Drama cannot exist unless there is at least the possibility of death. Neither can drama exist unless at least one person is at dire risk. In CAP, especially in emergency services and disaster relief, we face drama both as a phenomenon and a personal tragedy. Here are some examples:

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Public Affairs Officer - What Does a PAO Really Need to Know?

Regulations

There used to be a time, centuries ago, when there were no regulations. The rules were passed along orally, and the penalty for breaking them was usually harsh and permanent: many a head rolled away in the Middle Ages as a result of a minor infraction.

The modern military, created by Napoleon Bonaparte who was the first to foster a meritocracy, was built on performance, intelligence, and rules. Thus the French military of his day had very few noblemen in positions of authority; he simply picked the best man for the job, then gave him a title to go with the position. To this day, the French look down their nose at "Napoleonic titles," which are held in the same contempt at our society regards "the new rich."

But the idea of writing down the rules stuck. As did the system of meritocracy. As Civil Air Patrol members, we are bound by rules, called "regulations" the same as in the Air Force. Therefore, the PAO needs to know "the regs."

Activities

Since the PAO is his commander's advisor on matters of protocol, naturally he needs to know protocol, military courtesy, and how CAP works. Also, since the PAO writes about what CAP members do, he needs to know in more than passing detail the fundamentals of Emergency Services, Cadet Programs, and Aerospace Education.

The ideal PAO is a qualified Mission Radio Operator, Mission Information Officer, Ground Team Member, and also holds a rating in some air crew specialty (Pilot, Observer, or Scanner). The well-rounded PAO is also familiar with Cadet Programs and has had some experience in a position of leadership working with cadets. Aerospace Education should be a PAO's avocation, perhaps even passion.

Skills

Obviously, writing is what we can always do, no matter what the circumstances. Even if we have no paper and pencil, we can tell the story to someone else, either over the phone or radio, or in person. A good writer organizes a story logically, kicks it off with a great "hook" for a leading paragraph, and develops it with a sensitive eye towards human interest -- while keeping in mind that Job #1 is to present CAP at its best, because each story is a chance to "win" the public.

Stories are not complete unless images are produced. Therefore, a PAO needs to know how to take photographs.

A news piece might be a natural for filming. Seeing the possibilities and luring the local TV crew to your site to tell it to the world is also part of the job.

People

Your job as a PAO always involves people. You write about people, interview people, get people to help you with leads, or by taking photos, or coordinating with the local media. When acting as a Mission Information Officer, you'll need speaking skills in order to address the media or be interviewed on camera. You need to take the CAP story out to the public in other ways, such as speaking at schools, service clubs, city councils, and so on.

If you don't like people, you are in the wrong job. We write about people, for people, and with the help of people. This involvement can be harmonious or offer an opportunity for friction. For best results, offend no one, tell only the truth, admit mistakes readily and offer an apology, never promise what you cannot deliver, and never tell what you have been told not to tell. If you do all these, you'll be a happy PAO.

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Public Affairs Officer - Career Track Information

References

CAPP 201 - Specialty Track Study Guide - Public Affairs Officer is your guide for what you need to do in order to progress within the career track. The same as all other CAP career tracks, you first earn a "Technician" rating, then "Senior" and finally "Master."

For promotion to Capt, you must have achieved a Technician rating in at least one career track.

For promotion to Maj, you need a Senior rating in any career track.

For promotion to Lt Col, you need a Master rating.

Help

Your best source of information for how to achieve your career goals is your squadron's Professional Development Officer. Much information is online, so you need to be comfortable accessing the Internet. Many required tests are found online as well.

How To Do It

Do not be deterred by the path placed before you. Take one thing at a time, learn what you need to know, and if you devote yourself to it, you'll get there.

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Public Affairs Officer - Developing Media Relations

Local Media

As a squadron PAO, your local media is invaluable to you. Make a date and meet the editor of each of your local papers, especially the weeklies. Find out what each editor wants, what focus they like, how they want you to give them the information ... then send it in as asked for.

Dailies are time-conscious. Occasionally, a daily will take an article covering a two day old event, or even older, but that is a rarity. Generally, if it's over a day old, your chances of getting an article published in a daily are extremely slim.

Weeklies are more flexible, and will publish an article covering a 4- or 5-day-old event. They might even have a "focus" section where they can take a "backgrounder" describing what your squadron does.

In all cases, when you have a big event coming up, you'll be better off if you contact the editors and let them know about it, so they have the chance to send a reporter.

All of the above is also applicable to TV stations, except that usually they'll only carry what they shoot themselves. Stock film won't make it to the air unless you've captured a disaster than no one else has. Should you be this lucky, your footage is likely to make it to national distribution.

Byline

Often, the newspapers will steal your byline and pretend that they wrote the piece themselves. Occasionally, they might give you a token credit reading, "Parts of this article were provided by XXX," where XXX is your name and rank. Never mind that, you got published. So keep feeding that editor. If you get well-known enough, eventually they'll keep your byline -- or not; many editors have big egos.

Do not be upset by the above, nor "punish" the editor by not submitting other stories. Remember that our mission is to get the CAP story out, by hook or by crook. If the paper steals your byline, and the Group III PAO knows that you submitted the story because you passed the story through Group III for editing first, you'll get the credit in CAP's books.

Heads Up

When you have a good working relationship with an editor, and you have a nice event coming up, give that editor a heads up and offer the story before it's happened. Newspaper editors like to plan their issues, too -- a luxury they seldom enjoy.

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Public Affairs Officer - Article Submission Guidelines

Here's a simple checklist for preparing and submitting articles.

  • E-mail is the best way to submit a story.

  • Always identify your unit as "part of Group III, Texas Wing, Civil Air Patrol"

  • Always end your story with the following "boiler-plate" paragraph,
    " CAP's stated purpose is to respond quickly and proactively whenever disaster strikes. In Texas, during hurricanes Katrina and Rita, CAP flew numerous damage assessment sorties, aided in evacuee processing, sent ground teams to assess on-site damage, provided transportation for emergency services personnel and helped minimize the effect and repercussions of these events. More recently, during the Texas wildfire season that spanned November 2005 to April 2006 and burned an area roughly the size of the State of New Jersey, CAP's firewatch missions were credited with having prevented a disaster of catastrophic proportions. CAP performs 95% of all search-and-rescue missions in the United States, as tasked by the Air Force."

  • Below the "boiler-plate" above, add your contact information: Unit Name, Address, When you meet, Phone #, e-mail address, and website URL.

  • Do not attach a Word document to your e-mail. Many spam filters strip .doc attachments because they mistakenly detect a virus. Instead, insert the article right below your message to the editor.

  • Do not submit a story in PDF format. Editors may not always be able to lift your text from the PDF file, and would need to retype the whole thing to use it. Most of the time, they won't go to the trouble.

  • Unless that editor has asked for more images, attach only two or three well-chosen images.

  • Give the images meaningful names.

  • Caption the images below your article, right on the message, referring to them by image name, such as flag-folding-ceremony.jpg

  • Do not depend on the image to fill in information that ought to be in the article. If the editor drops the picture, that part of the story doesn't get told - so make sure the narrative itself describes what the picture shows.

  • If you want to send the same article to several editors, create an e-mail directory entry named "Editor" that is linked to your own e-mail address. Use the "Editor" address for the message, then insert the e-mail address for each editor (separated by semicolons) on the bcc: line, which will "blind copy" your message to each of those editors, without anyone knowing that you also sent it to others. Dry-run this method by using a friend's e-mail address and make sure that you won't embarrass yourself.

As to the article itself, follow the guidelines in CAPP 190-1, Vol 1 and be sure not to save the best part of the story for the last paragraph. Newspapers often have limited space available, and if they need to cut down an article, they always trim off the bottom. Don't let your best statement wind up on the cutting-room floor.

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Public Affairs Officer - New CAPR 190-1

I am very pleased to inform you that the new CAPR 190-1, 4 Jun 07, is posted on the publications page on the CAP website.  You can download the PDF file directly via this link:

http://level2.cap.gov/documents/R190_001.pdf .

This is an important new reg. The entire document has been rewritten, however many of the provisions will be familiar to PAOs. In my opinion, the most notable changes are that the regulation –

  1. Allows newsletters to be distributed electronically, as opposed to hard copy.

  2. Requires each PAO to develop an annual Public Affairs plan including internal, external and crisis communications planning.

  3. Provides new guidelines for use of multimedia and emerging technologies.

  4. Specifically gives the PAO authority over public affairs content of electronic communications, including websites and listservs.

  5. Says that a mission Information Officer should be appointed for every actual and training mission (except Counter Drug) and requires that a mission Information Officer be appointed for missions lasting, or expected to last, more than 48 hours.

  6. Makes some adjustments in the Public Affairs awards program.

New ES Checklist Guide for IOs

As a companion to the new 190-1, the Operations Directorate Emergency Services Checklist Guide for mission Information Officer (IO) has been revised. You can download this Word document at:

http://www.cap.gov/documents/ES_Checklist_Guides.doc

There are some important new provisions in this checklist as well (IO section: pages 6 & 7), including –

  1. Adds the provision that copies of every mission news release, in addition to posting at the Incident Command Post, should be posted on the wing website, with a copy to the wing and region PAOs concurrently with your distribution to the media. If requested, also copy National HQ.

  2. Mandates that additional IO support be requests, as needed, if circumstances warrant, including requesting IO-trained personnel from other wings, if sufficient trained personnel are not available in your wing. (This addresses a big problem in our hurricane missions.)

  3. Requires a daily IO report for the IC, with daily copies sent to the wing and region PAOs and to National Headquarters.

Please review these new documents carefully!

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How to subscribe to one or more CAP-oriented forums

Using the e-mail account where you want to receive the news, send a message to Majordomo@Lists.SemperVigilans.org and be sure to write one of the following lines as the first line of your message:

subscribe cap-ae

subscribe cap-cadet

subscribe cap-comm

subscribe cap-es

subscribe cap-forum

subscribe cap-pao

subscribe cap-webmasters

[The cap-forum list is moderated; the others are not.]

You will receive an automatic reply message at the  e-mail account you used, asking you to confirm your request in one of various ways. If you do not respond within 7 days, your subscription request will be ignored.

After you confirm your request, you'll receive yet another automatic message with your account password at that site. If you ever want to be dropped from the mailings, you'll need this password. Make a hard copy, file it securely, and live happily thereafter .

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Public Affairs Officer - Required FEMA Courses

FEMA has established training requirements to be able to serve in any ICS position. In order to comply, you need to take the following actions:

  1. GES – All members holding a GES rating and above must take the IS-100 and IS-700 courses, which are available online at the FEMA website www.fema.gov . (see below) – Copies of course completion certificates must be sent to the appropriate ES Officer NLT 30 Sep 07.

  2. Command and General Staff Positions – All members having ICS/CAPF 101 position ratings (such as IO) must take, in addition to the GES required courses above, the courses commensurate with their ICS positions. For IO, these are:
    IS100, IS700, IS200. IS300 and IS800.A -- Copies of course completion certificates must be sent to the appropriate ES Officer NLT 30 Sep 07.

NOTE : Failure to provide the training certificate by 30 Sep 07 will preclude the officer from functioning as IO until the training is completed and the certificate is provided.

The IC Level criteria are the minimum NIMS requirements. All IOs are encouraged to seek additional professional development opportunities, such as state emergency PIO training courses and exercise training outside of CAP to hone their skills.

Online, available courses are:

The courses listed above may be found here... http://training.fema.gov/IS/NIMS.asp

  • ICS-300 – This Course is available via classroom instruction only.

The information on this page has been adapted from a message posted to the PAO Forum by Capt Steven Solomon, SER DPA.

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WEBmaster Maj Ira Rosenberg - web@aurorasquadron65.org

Date page last updated - September 6, 2007

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